Wholesale Terms & Conditions
PRICING AND MINIMUMS
Minimum opening order is $500 dollars or 12 pieces. Minimum reorder is $150 dollars. Accounts that have not made a purchase within the last twelve months are subject to a minimum reorder of $500. Any items shipped directly to the customer (drop shipping) will incur a 25% drop shipping fee.
Suggest retail is approximately wholesale price X 2.2. We reserve the right to terminate retailers who sell our jewelry for under keystone.
Payment for first time orders can be paid by Visa, Master Card or American Express. Credit cards will be processed at the time of shipment. A valid credit card number must be on file at least three weeks prior to the estimated shipment date in order for the order to be processed. Net 30 terms will only be offered upon approval, to customers who have submitted satisfactory credit references. Net 30 terms will not be offered to first-time customers, but may be requested for second and subsequent orders.
Late payments are subject to 18% annual finance charges. Interests will begin accruing one day after the due date on the invoice. Unpaid invoices will be subject to a collection agency after 90 days. The amount due will include all legal and agency fees.
Any canceled order is subject to 50% cancellation fee to be paid within fifteen days of cancellation. Shipment dates that have been pushed back by the buyer 60 days or more from the original estimated shipment date will be treated as canceled orders and subject to the 50% cancellation fee.
Unpaid fees will be submitted to a collection agency after 90 days. The amount due will include all legal and agency fees.
All domestic orders ship via USPS Priority unless prior arrangements have been made. Shipping is charged via a flat fee based on dollar value of the order. All items ship from Walnut Creek, CA.
RETURNS AND EXCHANGES
Returns may be made on damaged merchandise within fourteen days of the arrival of the order. Return requests must be submitted in writing. Exchanges may be made on merchandise that is in excellent condition with one year of purchase. Exchanges will be subject to a 10% restocking fee and applied to the balance of the next orders. Exchanged merchandise may total no more than 50% of the next order.
Repairs will be made on products that suffer from manufacturers defects within one year of purchase free of charge. Repairs due to customer wear or damage will be charged $40 repair fee plus shipping. This includes refinishing of the jewelry.
Buyer agrees to keep all wholesale pricing, terms and conditions confidential. Wholesale pricing, terms and conditions should not be published or discussed with other parties by the buyer under any circumstances.
We reserve the right to terminate any wholesale account at any time.
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